How to Get Your Product into a New Supermarket Chain in a New Country

1. Research the Target Market Thoroughly

Understanding the market is essential before making any move.

  • Consumer behaviour: What do local shoppers want? Are there cultural preferences or dietary restrictions?

  • Retail landscape: Who are the key supermarket chains? Are they price-driven, premium, or regional?

  • Competition: Are there similar products already on the shelves? What are their price points, packaging styles, and branding?

  • Import regulations: Is your product allowed into the country? Are there ingredient restrictions or labelling rules?

🔍 Use sources like Euromonitor, NielsenIQ, or local trade publications. Visit stores physically if possible.


2. Identify the Right Supermarket Chains

Not all retailers are the right fit. Choose based on:

  • Product type: Premium products may suit high-end retailers like Waitrose (UK) or Edeka (Germany), while cost-effective items might suit chains like Lidl or Carrefour.

  • Store format: Hypermarkets, supermarkets, convenience, discounters—all have different needs.

  • Openness to new suppliers: Some chains favour established vendors; others welcome innovation or international lines.

💡 LinkedIn, trade shows, and B2B platforms can help you find the right contacts.


3. Ensure Legal & Technical Compliance

Each country has strict import and labelling laws, especially for food and beverages.

  • Labelling: Language, nutritional info, origin, and expiry must comply with local standards (e.g., EU 1169/2011 for Europe).

  • Certifications: Organic, Halal, Kosher, vegan, or allergen-related labels may be required.

  • Health & safety: Secure product safety certifications like HACCP, ISO 22000, or BRCGS.

  • Tariffs and duties: Understand import taxes, especially if you’re entering a market without free trade agreements.

🛂 Hire a local regulatory consultant or agent to avoid costly mistakes.


4. Find a Local Distributor or Agent

Supermarkets often prefer working through authorised importers or distributors who understand local logistics, regulations, and customs.

  • Benefits include: Warehousing, import handling, relationship with retail buyers, and even marketing.

  • A good distributor is your local champion—they can pitch to supermarkets on your behalf.

🤝 Attend trade fairs like Anuga, SIAL, or Gulfood to meet potential partners.


5. Prepare a Strong Buyer Presentation

Retail buyers need more than just a great product—they need a reason to list you. Include:

  • Company profile: Origin, story, values.

  • Product range: Photos, descriptions, certifications, ingredients.

  • Pricing strategy: Wholesale prices, retail suggested price, margin flexibility.

  • Marketing plan: Will you support your launch with promotions, sampling, or social media campaigns?

  • Production capacity: Can you supply consistently at scale?

📊 Highlight what makes your product different or better—healthier, more affordable, more sustainable, etc.


6. Contact Retail Buyers

Once you’re ready, make direct contact.

  • Use LinkedIn, company websites, or your local distributor’s network to reach decision-makers.

  • Start with a short, tailored email introducing your brand and value proposition.

  • Attach your presentation, product list, and a request for a meeting or product trial.

🗣 Persistence pays off, but always remain professional and respectful of their time.


7. Be Ready for Negotiation

Retailers may ask for:

  • Listing fees or slotting allowances.

  • Promotional support for in-store campaigns or discounts.

  • Exclusive agreements in the region.

📦 Also be prepared to meet logistical demands—pallet sizes, delivery schedules, barcoding (GS1), and traceability.


8. Start with a Pilot Launch

Offer a limited trial run in a few stores or regions.

  • Track performance through sell-through rates, customer feedback, and repeat orders.

  • Collect data and refine your approach before scaling up.

🔁 Success in the first 3-6 months is critical for long-term placement.


9. Support Your Product in Store

  • Offer POS materials, shelf talkers, or in-store tastings.

  • Run digital campaigns targeted at that country to boost awareness.

  • Train staff if necessary, especially for specialised or ethnic products.

📣 Retailers love suppliers who help drive sell-out, not just sell-in.


10. Review and Expand

Once successful:

  • Scale to more stores or regions within the chain.

  • Consider adapting packaging or product sizes for local preferences.

  • Explore other supermarket chains, convenience formats, or e-commerce platforms.

🌍 Each success in one country builds credibility for the next.


🌟 Final Thought

Getting your product into a new supermarket chain abroad is no longer just about having a great product. It’s about understanding the market, building local partnerships, ensuring compliance, and creating a compelling story for buyers and shoppers alike.

With the right strategy, patience, and persistence, what starts as one SKU in one store can become a national success—and a global brand.