Reports
Electronic Shelf Labels (ESL) and the Elimination of Shelf-to-Till Price Discrepancies in Modern Supermarkets
Supermarkets are increasingly deploying Electronic Shelf Label (ESL) systems to improve pricing accuracy, operational efficiency, and customer trust. The technology is being positioned not as a dynamic pricing tool, but as a store-wide synchronisation...
Asda Cuts 7,500 Jobs as Retailer Accelerates Restructuring Under Financial Pressure
Asda has announced plans to reduce its workforce by around 7,500 roles as part of a major restructuring programme aimed at lowering costs and stabilising its long-term financial position in an increasingly competitive UK...
Precision Marketing Inside Supermarkets: Global Leadership Report (2026)
1. Executive Overview Precision marketing inside supermarkets has evolved from simple in-store promotions into a sophisticated ecosystem combining loyalty data, digital advertising, in-store screens, mobile apps, and real-time purchase attribution. This system is now...
Generation Z and the Future of Grocery Retail
How Gen Z Is Reshaping Food Shopping, Store Formats, Technology, and Consumer Brands Generation Z (born approximately 1997–2012) is becoming one of the most important consumer groups in grocery retail. While many Gen Z...
As retail crime rises, 7 in 10 shoppers see shoplifting as “normal” behaviour, says new research from SAI
68% of shoppers say theft has become a “normalised” behaviour, with customers now expecting shoplifting to take place in-store 28% have witnessed theft of everyday essentials in-store, while 45% have seen goods being...
Italy’s Largest Supermarket Chain Prepares for Busy Summer Season as Consumer Demand Rises
ROME — Italy’s largest supermarket operator is expanding customer services and strengthening store operations as the country enters one of its busiest travel and shopping periods of the year. Conad, which operates thousands of...
Auchan: The Quiet Giant of European Retail in a Noisy, Competitive Market
Auchan has never been the loudest voice in global retail, but it has long been one of its most substantial. Built on the hypermarket model and expanded across multiple continents, the company developed a...
Mercadona Strengthens Position in Spain
Mercadona continues to reinforce its leadership position in Spain through investments in logistics, store improvements, and product development. The company remains one of the country’s most successful retailers, benefiting from strong customer loyalty. Recent...
Net-a-Porter Warehouse Strike Looms as Workers Walk Out Over Pay Dispute
Around 100 distribution workers at luxury fashion retailer Net-a-Porter are expected to stage a two-day strike on 20 and 21 May, in a dispute over pay and the company’s alleged failure to fully implement...
Gen Z serial returners grow 3.5-fold in just 3 years, rising from 15% in 2023 to 53% in 2026
38% of shoppers are no longer put off by traditional returns deterrents – 14% of Gen Z try to bypass returns fees by selling items on Vinted rather than returning direct to a retailer...
