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Carrefour Defies Consumer Caution as Sales Rise and Market Share Expands in Europe
PARIS — At a time when many European retailers are navigating cautious consumer spending and persistent economic uncertainty, Carrefour has delivered a signal of resilience. The French retail giant reported first-quarter 2026 revenue of...
Tesco Launches Summer Giveaway Campaign as Supermarkets Intensify Battle for Customer Loyalty
Tesco has launched a new customer rewards initiative aimed at strengthening loyalty and providing shoppers with additional value amid continued pressure on household budgets. The UK’s largest supermarket chain has begun distributing nearly one...
M&S Announces New Franchise Partnership In The Philippines
Today Marks & Spencer (M&S) announces the signing of a new franchise agreement in the Philippines with PT Mitra Adiperkasa Tbk (MAP), the leading lifestyle retailer in Indonesia. M&S’ ambition is to build a...
Despite rising labour costs, half of retailers are still hiring store staff, recognising that colleagues remain the key to enhancing CX for shoppers.
Rather than scaling back amid rising costs, 49% of retailers are investing in frontline team growth 58% are deploying GenAI solutions for store workers, alongside tech that supports upskilling, knowledge and training UK retailers...
The Price of Pursuit: Retail Theft, Corporate Fear, and the Law Behind No-Chase Policies
Across modern retail, a quiet policy has become increasingly common. Employees are told not to chase shoplifters. To many customers, and even to some workers, the instruction feels unnatural. A person can walk into...
“Huge Growth Potential” Awaits Brands as Glovo Sets Out Its Retail Media Vision
Glovo hosted its ‘Retail Media Day’ at its ‘Yellow Park’ HQ in Barcelona on Wednesday, and experts from Glovo and the wider retail industry took to the stage to discuss the retail ecosystem’s potential...
DIA Group Completes €3 Million Share Buyback as It Continues Financial Stabilisation Strategy
DIA Group has completed a €3 million share buyback programme, according to its latest market update released this week. The programme, which took place over several trading sessions in early May, involved the repurchase...
Gen Z serial returners grow 3.5-fold in just 3 years, rising from 15% in 2023 to 53% in 2026
38% of shoppers are no longer put off by traditional returns deterrents – 14% of Gen Z try to bypass returns fees by selling items on Vinted rather than returning direct to a retailer...
How Europe’s Cheapest Supermarkets Keep Prices Low: The Efficiency Machine Behind Every Aisle
Across Europe, discount supermarkets like Aldi and Lidl have built a powerful reputation for one thing above all else: consistently low prices. What looks simple on the surface is actually a tightly engineered system...
Costa is launching a new wave of summer drink, continuing its focus on refreshing flavours
Costa Coffee is leaning into the summer season with a fresh lineup of drink innovations, reinforcing its strategy to stay relevant in a fast-moving retail and beverage landscape. As consumer preferences continue to shift...