Guide to Selling Directly to Retailers

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Selling directly to retailers requires careful planning and strategic execution. This guide provides insights and steps to help you navigate the process successfully.

1. Identify Potential Retailer Buyers

  • Research and create a list of retailers that align with your product category.
  • Focus on those who cater to your target market and have the infrastructure to support your products.

2. Analyse the Competition

  • Study similar products in the retailer’s inventory:
    • Pricing: Understand how much competing products are sold for.
    • Sales Data: If possible, gather insights on the volume and frequency of sales for competing products.
    • Marketing Strategies: Evaluate how competitors are marketed within the store.
    • Retailer Margin: Estimate the retailer’s margin for these products. Retailers often favour products with higher margins.

3. Understand Retailers’ Logistics and Supply Chain

  • Learn the structure of the retailer’s supply chain:
    • How are products delivered?
    • What are the retailer’s expectations for inventory management?
    • Identify their distribution hubs, warehouses, and store networks.
  • Calculate your own logistics costs to ensure you can deliver reliably and competitively.

4. Know the Retailer’s Store Network

  • Assess the number of outlets and their geographic locations.
  • Determine which stores would benefit most from your product.

5. Focus on Category Management

  • Retailers organise products by categories. Demonstrate an understanding of their category strategy:
    • How does your product fit into their current offerings?
    • Will it complement or replace an existing product?
    • Highlight how your product can drive interest and sales within the category.

6. Leverage Marketing to Attract Retailers

  • Retailers appreciate manufacturers who support their products with marketing efforts. Share your plans:
    • Mass Media Advertising: Inform them if you have a TV, radio, or print campaign planned.
    • Social Media Advertising: Outline any digital strategies to engage consumers and drive store traffic.

7. Provide Added Value

  • Offer incentives or features that set your product apart:
    • Special promotions, discounts, or bundle deals.
    • Training materials or in-store support for employees.
    • Consumer education resources to explain product benefits.

8. Logistics Preparation

  • Present clear logistics solutions, including delivery schedules, packaging standards, and stock replenishment processes.
  • Ensure your supply chain is robust enough to meet the retailer’s demands.

9. Build Strong Relationships

  • Retailers value partners who understand their business model and goals.
  • Communicate regularly and adapt to their needs, whether it involves customising products or adjusting delivery schedules.

10. Do Your Homework

  • Before pitching to a retailer, thoroughly research their business:
    • Review their public reports, website, and in-store operations.
    • Understand their target customers and challenges.

Final Thoughts

Selling directly to retailers is competitive but rewarding if approached with a well-researched strategy. By offering added value, aligning with their goals, and demonstrating your commitment to their success, you can build long-term partnerships that benefit both parties.