ISN Investigates: If Consumers Still Have to Eat, Why Are UK Supermarkets Cutting Supplier Orders?

ISN Investigation | UK Grocery Retail

Something is not adding up in the latest UK retail figures — and it may be what happens next that matters most.

UK retailers have cut orders from suppliers at the fastest rate recorded since the CBI’s retail survey began in 1983. The balance for orders placed with suppliers fell from -29% in August to -62% in September, while reported retail sales volumes fell to -55%. Retailers also expect trading conditions to remain under pressure in October.

On the surface, this looks like another story about weak consumer spending. But ISN believes there is another question that deserves much closer attention:

If people are still buying groceries every week, why are retailers suddenly reducing the amount they are ordering from suppliers so dramatically?

Food is not a discretionary purchase in the same way as furniture, electronics or a new car. Consumers can delay those purchases. They cannot simply stop buying food for a month.

They can, however, change where they shop, what they buy and how much they pay.

That distinction is crucial.

A shopper moving from a supermarket to a discounter does not remove a grocery purchase from the market. A branded product being replaced by own-label does not eliminate the underlying food demand. A family buying fewer premium products and more value products changes the composition and value of the basket, but the supermarket still needs to fill its shelves.

This means the dramatic fall in supplier orders cannot automatically be interpreted as an equivalent collapse in grocery consumption.

So what are retailers preparing for?

One possibility is that supermarkets are becoming much more cautious about inventory and purchasing commitments. Retailers may be reassessing demand at product level, reducing ranges, delaying orders and attempting to avoid being left with excess stock.

There is another possibility: supermarkets may be anticipating a significant shift in where consumers spend their money.

Market share between retailers can change quickly even when the underlying grocery market remains relatively resilient. If consumers move between Tesco, Sainsbury’s, Asda, Morrisons, Aldi, Lidl and other operators, the money does not necessarily disappear. It changes hands.

That makes the CBI’s supplier-order figure particularly interesting.

If retailers are cutting orders substantially while consumers continue to require essentially the same basic categories of food every week, the pressure may be moving further up the supply chain.

Suppliers could eventually see the consequences through smaller production runs, tougher negotiations, changes in promotional commitments, reduced product listings or retailers demanding greater flexibility before placing orders.

There is also an important timing issue.

Supermarkets do not have to replace every product they sell with an identical order from a supplier immediately. They can use existing stock, adjust delivery schedules, change promotional plans and manage inventory more tightly. This can temporarily hide what is happening further down the chain.

But it cannot continue indefinitely.

This is where ISN believes the September figures become more than another retail confidence statistic.

The grocery market itself has not suddenly stopped functioning. Consumers have not stopped eating. What appears to be changing is the way retailers are managing the flow of products through the system — and potentially preparing for a different competitive environment.

The next few months could therefore be more revealing than September itself.

Will supermarket market shares begin to move more sharply? Will own-label take another step forward? Will suppliers face tougher negotiations? Will retailers reduce ranges? Or will the current order reductions prove to have been mainly an inventory adjustment?

At this stage, there is not enough evidence to say which explanation will dominate.

But one thing is clear.

The grocery market is not disappearing. It is moving.

And ISN will be watching the supply chain — not just the supermarket checkout — to find out where it is going.

ISN Investigation: The question for Britain’s food industry is no longer simply whether consumers are spending less. It is where the grocery pound is moving, and why retailers appear to be preparing for something that has not yet fully appeared in the shopping basket.

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