Retail Technology
Despite fast-paced AI adoption, 73% of UK shoppers say human roles will always be needed in retail, research by Retail Technology Show reveals
74% believe no matter how good AI becomes at improving customer experience (CX), there will always be a role for human interaction in retail A quarter (25%) of UK shoppers agree AI is already...
Unveiling a Stellar Lineup for #NRF2024: Decoding Gen Z through Digital Strategies
By James Frear In a much-anticipated session set to kick off this Monday at NRF 2024, industry leaders from global giants McDonald’s, H&M, and Spotify will converge to unravel the intricacies of digital strategies...
Revolutionising Retail: Amazon’s Successful Integration of RFID with Just Walk Out Technology
By James Frear In the ever-evolving landscape of retail technology, Amazon continues to lead the way with its innovative approach to enhancing the shopping experience. One such groundbreaking advancement is the seamless integration of...
What is Customer Centricity in the Digital Age?
In today’s rapidly evolving business landscape, the concept of customer centricity has become more than just a buzzword – it’s a strategic imperative for success. Traditionally, businesses focused on placing their products and services...
Supermarkets checkout stations of the future
The future of checkout technology in grocery stores is likely to see continued advancements, aiming to enhance efficiency, speed, and customer experience. Here are some potential trends and technologies that may play a role:...
While Boxing Day delivered a +39.2% week-on-week boost to store footfall, shopper traffic dipped marginally year-on-year
Total retail saw +39.2% improvement on Boxing Day (26 Dec 2023) footfall as bargain-hungry shoppers headed in-store Cost-of-living pressures increase consumer appetite for discounting days, such as Boxing Day and Black Friday However, visitors...
Despite a muted outlook for 2024, the Retail Think Tank outlines key growth opportunities and predictions for next years’ winners and losers
2024: the year Retail Parks steal the High Street’s crown? Muted economic outlook mustn’t stifle innovation GenAI to move from mainstream hype to dial-moving innovation Food, Health & Beauty and Purpose driven retail set...
Say Goodbye to Item-by-Item Scanning . Supermarket of the Future ,revolutionizing Grocery Shopping: The Lightning-Fast Checkout Experience
In the ever-evolving landscape of technology, innovations are constantly reshaping the way we go about our daily routines. One such revolutionary change is set to transform the supermarket checkout experience. Imagine a world where...
Empowering Retail Success: Strengthening Customer Experiences with IBM Retail Technology
In the ever-evolving landscape of retail, delivering an exceptional customer experience is no longer a luxury—it’s a necessity. Retailers face a myriad of challenges today, ranging from inflation and supply chain disruptions to the...
Navigating the Future of Retail: The Rise of the Cognitive Store and the Imperative of Digital Transformation
Over the past two years, our lives have undergone a profound transformation, requiring the adoption of hybrid approaches in various aspects of our daily routines. From working and parenting to socialising and shopping, the...