Retail Technology

38% of UK shoppers have already used AI agents within product discovery, rising to 59% of Millennials However, 60% remain wary of using AI agents to complete end-to-end shopping missions 57% aren’t ready to...

Retail crime has become one of the most pressing and persistent challenges facing the UK grocery sector, and Tesco’s decision to trial a new digital crime reporting platform marks a significant moment in how...

The NRF Big Show 2026 did not revolve around a single technology, format or retail concept. Instead, it marked a turning point in how supermarkets will operate, compete and communicate with consumers in the...

AI-powered shopping carts are being promoted as the future of convenience — eliminating queues, tracking spending in real time and personalising offers. But beneath the sleek screens and seamless checkouts lies a deeper question:...

The global supermarket industry is facing one of its most delicate moments in decades. While retailers race to modernise stores through artificial intelligence, biometric systems and automated pricing tools, public trust is increasingly being...

Electronic shelf labels are no longer a pilot project or a retail curiosity. In 2026, they have become a strategic weapon in supermarket operations. Retailers adopting this technology are not doing so for aesthetics...

Across Europe and beyond, supermarkets aren’t just places to buy groceries anymore — they’ve become battlegrounds for convenience, technology, and consumer loyalty. In an era where habits shift weekly and competition is relentless, the...

Retailers aren’t short on data. They’re short on time, attention, and engaged store teams, the real engines of productivity. Paul Boyle CEO of Retail Insight talks about how they can move from data overload...

Ed Betts, COO at Retail Express, explains the ways retailers can begin to streamline operations and empower decision making with safe, powerful, automated AI tools AI-ready infrastructure turns data into value. Once the data...