ISN Magazine

AI is ending the era when ‘fast and free’ expectations topped consumer demands for fulfilment, with precision now the number one factor shaping shoppers’ delivery demands  Twice as many shoppers now want precision over...

For years, retailers have invested billions in digital transformation, deploying analytics platforms, IoT sensors, cameras, electronic shelf labels, and cloud infrastructure in an effort to improve store operations. Yet a persistent challenge remains: transforming...

For years, stores have played somewhat second fiddle to ecommerce as retailers rushed to invest in online transformation, especially post-pandemic when ecommerce boomed and brands placed their bets on that digital demand being sustained....

“Technology helps retailers to stay up to date with customer behaviour changes,” says Rami Baitieh. While this statement reflects a growing consensus within the retail industry, analysts at ISN Magazine suggest that technology is...

Retailers plan to invest a quarter of their in-store budgets on solutions that connect their frontline teams  Just 5% of colleagues report experiencing no major friction with current in-store tech   Poor user experience...